GetResponse pricing: what the plans cost at 1,000 contacts

Starter, at $19 a month for 1,000 contacts, is GetResponse’s entry plan. Marketer costs $59 and Creator $69, and both add selling tools. On 2026-11-05 GetResponse’s pricing page showed these monthly-billing prices.

Your bill does not stop at the plan price. Contacts over your plan’s list size cost extra. The terms also keep your money if you change your mind.

You do not pay by team size. GetResponse’s pricing page shows no per-seat price. You pay by plan and by list size.

If you send a plain newsletter, Starter covers the job. If you sell online, Marketer is the plan to price. If you sell courses, Creator is built for you.

Want a refund safety net? Look at MailerLite or Mailchimp first. Both give you a window to ask for money back, and GetResponse gives none.

MailerLite and AWeber start lower, and Mailchimp refunds more. Your pick turns on your list size and on how much you value a refund.

Your bill is the plan price plus fees for list growth

Two things set your cost: the plan and the list. The price follows your list size. Check your own size on GetResponse’s pricing slider before you budget.

Think of the plan as a cover charge and the list as the tab. The cover charge buys features and the right to send. The tab grows as you add contacts.

Yearly billing lowers the cover charge. GetResponse offers two billing periods: monthly or 12 months. Paid yearly, you owe for the whole year up front.

What pushes the bill past the plan price

Three things push the bill up.

• Contacts over the maximum. The US terms charge $4 for every started block of 1,000 contacts over your maximum. One contact over starts a new block. You pay the full $4, not a fraction.
• A bigger plan. Marketer costs more than Starter at the same list size. The extra money buys automation and ecommerce tools.
• The billing period. Monthly billing costs more per month. Yearly billing costs less per month and ties up more cash.

GetResponse’s pages show no setup fee and no other overage figure. Enterprise hides its price behind a “Book a demo” button.

A last catch is how contacts are counted. A Trustpilot reviewer on 2026-10-28 gave one star. The review says every added account is charged, though the list stayed under the limit. The reviewer found that rule in a help article, not on the dashboard.

Another one-star review, dated 2026-10-02, describes a restricted account after repeated contact imports. That reviewer says the active count never passed the plan limit.

Both are single accounts. Use the trial to test how your own imports are counted.

The terms: automatic renewal, no refunds, and fees that can change

GetResponse’s US terms keep renewing your plan. They keep your payment. They let it change its fees. You must act before the renewal date.

Renewal. The subscription is “automatically renewed in accordance with the Subscription Plan you choose, unless you cancel the renewal before the automatic renewal date.” A forgotten monthly plan buys another month. A forgotten 12-month plan buys another year.

Cancelling. A cancel request “will disable automatic Subscription renewal after the end of the current Billing Period.” Service does not stop on the spot. The terms also tie cancelling a paid account to your plan’s list size limit.

Refunds. The terms say “we do not issue refunds, even if you cancel your Account immediately after your credit card is charged for a new Billing Period.” Exceptions exist only where the terms spell them out.

Price changes. The terms say “We reserve the right to change the fees for the Service at any time by posting a new price list.” GetResponse’s terms give no notice period. Klaviyo promises 14 days before a fee increase. For a rival’s promise, MailerLite gives at least 14 calendar days.

The trial is the cheapest place to test the terms

Nothing in the trial is free for good. You can upgrade to a paid account at any time. After day 14 you lose the premium features.

With no refund in the usual case, use the trial for one job. Check how GetResponse counts your contacts. A paid period is hard to undo.

A one-star review dated 2026-10-27 fits this advice. The reviewer reports two charges after cancelling a trial. The review adds that GetResponse met a bank dispute with a refusal to refund.

That is one reviewer’s account. Still, cancel well before a renewal date. Keep proof of the request.

Counted reviews fault the billing, not the features

As of 2026-11-05, Trustpilot shows GetResponse at 4.2 from 1,046 reviews. The split is wide. You see 673 five-star reviews and 276 one-star reviews. The rest are 65 four-star, 14 three-star and 18 two-star.

The newest ten tell the same story. Six are five-star, and they praise named support staff or onboarding sessions. Four are one-star. Three of those four cite list sizes, a billing dispute or a charge after cancelling.

If you plan to pay for a year, read the list-size rules first. Support gets the praise. Billing gets the complaints.

Starter fits newsletters, Marketer fits sellers, Creator fits course makers

Each plan adds tools, and GetResponse’s pricing page shows where the gaps sit.

Starter gives you unlimited monthly email sends and AI-powered content generators. You get a welcome email series and 1 custom automation workflow. A landing page builder and signup forms and popups come with it. A free custom domain comes with the yearly plan.

Automation is the limit on Starter. You get no abandoned cart recovery, sales funnels or advanced segmentation. If you only send newsletters, you will not miss them.

Marketer keeps all of Starter. It swaps the single workflow for unlimited automation workflows. It adds advanced audience segmentation, abandoned cart recovery and sales funnels. It also adds promo codes and revenue reports, plus unlimited web push notifications.

GetResponse tags Marketer “Most popular.” Run an online shop and want to win back abandoned carts? You need Marketer or above.

Creator includes all of Marketer. It adds webinars, a website builder and premium newsletter subscriptions. It also adds a course creator for up to 500 students. Skip it if you run no webinars and sell no courses.

Enterprise is priced by custom quote. It adds a dedicated sending domain, a dedicated IP address and priority support. It adds single sign-on and SMS marketing. Mobile push, AI product recommendations and transactional emails come too.

GetResponse’s pricing FAQ says only Enterprise offers a 24-month billing option. GetResponse also advertises a discount for charities and NGOs on every monthly plan. Run a nonprofit? Ask about it before you pay list price.

MailerLite and AWeber win on price, Mailchimp on refunds

For basic sending, a cheaper plan elsewhere may fit better. Each rival lists its price at its own list size. Check that before you switch.

Plan	Price	What it holds
GetResponse Starter	$19/mo, monthly billing	Unlimited monthly sends, 1 custom automation workflow
MailerLite Comfort	$12 USD/month	500 subscribers, 5,000 monthly emails
AWeber Lite	$15.00/month	3 seats
Mailchimp Essentials	Starts at $13 a month for 12 months	60-day money-back guarantee on annual plans

MailerLite Comfort costs less, but it covers only 500 subscribers. That is half the list Starter prices at. You also get a 30-day refund window from MailerLite. GetResponse gives you none.

AWeber Lite lists $15.00 a month and includes 3 seats. If you share the account, that matters. GetResponse shows no seat figure at all.

Mailchimp gives a 60-day guarantee on annual paid plans. Its monthly plans carry no refund. If you want to pay for a year, that window beats GetResponse’s terms.

GetResponse wins on one job. Need unlimited workflows or abandoned cart recovery? Marketer is the GetResponse plan that has them. For that job, stay and pay the Marketer price.

See MailerLite pricing, AWeber pricing and Mailchimp pricing for full plan lists. To price your own list size, use the true cost tool. The email marketing hub covers the wider field.

Start on the trial and cancel before the renewal date

Start on the 14-day trial and test how your contacts are counted. Cancel before the renewal date if you do not mean to stay.