Pipedrive pricing: what a five-seat team pays

Five seats on Pipedrive Growth cost $245 a month, billed monthly. Billed annually, the same five seats cost $195. Prices are in US dollars and exclude VAT, as Pipedrive listed them on 2026-11-05.

Each step up a plan raises the price of every seat. Add-ons and late interest come on top.

Every fee is non-refundable. Subscriptions renew on their own. You can cancel, but you get no money back for the term you paid.

Try it first. The 14-day trial needs no credit card, and you can invite your whole team. Load your real deals before you pay anything.

If your reps live in email, price Growth. If you only track deals, Lite costs less. If list price is your first filter, a rival may beat Pipedrive.

Pipedrive lists four plans, from Lite to Ultimate. Five add-ons cost extra. The terms give no refund window, so a wrong pick costs you a full term.

Pipedrive’s bill grows with every seat, plan step and add-on

Headcount is your first lever. Growth costs $147 a month at three seats and $490 at ten.

The plan is your second lever. Five seats cost $120 on Lite, $395 on Premium and $495 on Ultimate. Every seat moves up with the plan. One feature your sales lead needs raises the price of all five seats.

Pipedrive’s pricing page lists no usage meter, no overage charge and no minimum contract term. Seats and plan make your bill, apart from add-ons.

Add-ons are the third lever. Pipedrive says you can add any of them to any plan.

• LeadBooster, from $32.50
• Projects, from $16
• Campaigns, from $13.33
• Web Visitors, from $41
• Smart Docs, from $32.50

Pipedrive prints each one as “Starting from”. It gives no unit, so you cannot tell if the price is per seat. Treat each figure as a floor. Ask before you budget.

Premium already includes lead capture and routing through LeadBooster. Want only lead capture? Price the LeadBooster add-on on Growth first.

Annual billing cuts the seat price, but you pay a year at once

Annual billing drops Growth to $39 a seat a month. Pipedrive collects that as one $468 payment per seat.

You save, but the terms give nothing back if you leave early.

Pipedrive’s toggle advertises a saving but names no discount per plan. Check the plan you want. Not sure yet? Pay monthly.

Setup is free on larger yearly plans, and late payments add interest

Pipedrive’s pricing FAQ says implementation is free on larger yearly plans. It also says Pipedrive has no hidden costs.

Late payment is the one extra charge in the terms. Unpaid amounts may accrue interest of 1% of the outstanding balance per month. EU customers pay VAT on top unless they give a valid VAT number.

The terms: no refunds, automatic renewal, cancellation at term end

Pipedrive’s Terms of Service say: “All Fees are non-refundable.” Each subscription “will automatically renew for successive renewal Subscription Terms.”

Cancellation takes effect at the end of the then-current term. It never earns a refund. To cancel, click the cancellation link inside Pipedrive. PayPal payers can revoke the billing agreement instead.

On price changes, the terms say: “Pipedrive reserves the right to modify the Fees for any Subscription or Add On Feature upon at least one month’s prior notice to Client, provided that any such modification will not take effect until the next Renewal Date for existing Subscription Terms.”

You get a month’s notice. Your price cannot rise before your next renewal.

Pipedrive’s terms give no refund window in days. If a purchase goes wrong, write to Pipedrive before you count on money back.

The free trial is your only free look

Every plan includes the 14-day trial with no credit card. Pipedrive says you can invite as many people as you want. Use “Add more users” in your profile menu.

Load your real deals. Judge the fit before your first payment.

Lite suits pipeline-only sellers, and Growth is where email sync starts

Pick the plan by the one feature you cannot work without.

• Lite, if you only track deals. Lite covers lead, calendar and pipeline management. It adds AI-powered report creation, 500+ integrations and the Nova meeting intelligence tool. Lite lists no email sync. You pay $24 a seat monthly.
• Growth, if you live in email. Growth adds full email sync with open and click tracking. Automations and nurturing sequences come with it. So do subscriptions and forecast reports, a meeting scheduler and a contacts timeline.
• Premium, if you want one tool from lead to close. Premium adds lead generation and routing through LeadBooster. Custom scoring and company data enrichment come with it. So do AI email tools, shared team inboxes and e-signed contracts. Pipedrive marks it “MOST POPULAR”.
• Ultimate, if security or testing rules your buy. On top of Premium you get account security rules and alerts. Phone and email data enrichment come with it. So do a sandbox testing account, extended phone support and partner discounts.

If you use half the platform, stay on Lite or Growth. Skip Ultimate unless you need the sandbox or the security rules.

A rival wins when its cheaper plan holds the feature you need

Four rivals list a lower five-seat total than Growth, billed monthly.

Plan	Per seat, monthly	Five seats, monthly
Pipedrive Growth	$49	$245
HubSpot Starter Customer Platform	$10	$50
monday CRM Standard	$25	$125
Zoho CRM Professional	$35	$175
Freshsales Pro	$47	$235

HubSpot wins if price decides. Its Starter Customer Platform bundles 1,000 marketing contacts and 500 credits. HubSpot also lists a free plan with two seats.

HubSpot’s catch is the term. Its terms say you may not cancel before your current term ends. Its Professional and Enterprise tiers require one-time onboarding at $3,000 or $7,000.

If a refund matters to you, Zoho beats Pipedrive. Zoho gives you 45 days to ask for one. Zoho also lists a free plan with three seats.

Close Essentials costs the same as Growth at five seats. It gives you a 30-day money-back guarantee and a 14-day trial. It also includes 1,000 AI credits per user each month.

monday CRM Standard lets you end an initial purchase within 30 days. It includes 10,000 active contacts and deals.

Freshsales Pro costs close to Growth and gives you a 21-day trial. Its terms bar a downgrade during your term.

If you need email automation and a free trial, Pipedrive is a fair buy. If you need neither, a rival costs less. Run your own numbers in the true-cost tool. Or see every Pipedrive alternative.

Trustpilot rates Pipedrive 4.4 from 3,472 reviews, and r/CRM has at least four threads

Trustpilot shows Pipedrive at 4.4 across 3,472 reviews (2026-11-05). Of those, 2,677 gave five stars and 223 gave one star.

Of the ten newest reviews, seven praise a support call or session. Seven gave five stars, two gave four and one gave one star. One four-star review calls the Campaigns and Lead Forms modules weak. Campaigns is an add-on you pay for on top.

Another four-star review says customer service is not the best. The one-star review describes 75+ duplicate campaign emails and no refund after five days. None of the ten complains about a plan price.

On r/CRM, at least four threads name Pipedrive in their titles (2026-11-05). The busiest has 18 comments. It asks what pushed teams between HubSpot and Pipedrive, the choice you face too.

Three of the four have no comments yet, so expect little buyer advice there. Read the Pipedrive review for the full verdict.

Trial Growth with your real deals, and pay monthly until you are sure

Start the Growth trial with all your seats, and pay monthly until it fits. If a cheaper rival covers your feature, price it first.