Apollo.io review: a fit for email-led outbound, if you budget credits
On this page, 4 sections
Apollo suits email-led outbound teams who can budget credits
What works
- Apollo Professional's pool is 48,000 credits per seat per year.
- Apollo Free costs $0 and has no time limit.
- Apollo Basic costs $49 per seat a month, billed yearly.
- Apollo Professional sends unlimited daily emails; Basic caps at 250.
What doesn't
- Apollo's FAQ says unused credits expire at cycle end, add-ons included.
- Apollo's terms call all payments nonrefundable, and yearly billing means 12 months.
- Trustpilot shows 498 of 1,390 reviews at one star.
Bottom line: Buy Apollo if your team prospects mostly by email and can budget credits each cycle. Skip it if you want refunds or phone numbers at volume.
Apollo's plans and prices
| Plan | Billed monthly, per month | Billed yearly, per month | Counts | Seats | Credits |
|---|---|---|---|---|---|
| Free | Free | Free | Not stated | Not stated | 900 |
| Basic | $65 | $49 | Per seat per month | Not stated | 30,000 |
| Professional | $99 | $79 | Per seat per month | Not stated | 48,000 |
| Organization | Not shown | $119 | Per seat per month | 3 | 72,000 |
Apollo scores 3.2 on Trustpilot, from 1,390 reviews, as of 2026-11-05. That score changes no table here.
Your Apollo trial runs 14 days and comes with a small credit grant. On day 15 you keep the account. Apollo moves you to a free plan with no time limit.
That soft landing hides where the cost sits, which is credits.
Apollo’s busiest r/coldemail threads ask about cheaper rivals
As of 2026-11-05, at least 187 Reddit posts name Apollo in their title. At least 100 sit in r/sales and 84 in r/coldemail. At least 2 sit in r/agency and 1 in r/CRM.
In r/coldemail, the busiest Apollo thread asks for cheaper alternatives. It has 82 comments. Two more weigh Apollo against Instantly (36 comments) and Smartlead (35).
Another r/coldemail thread says credits went on enriching lists. It has 33 comments. One asks if Apollo is dead for booking demos, with 43.
Is that a verdict on Apollo? No. The busiest threads weigh cheaper rivals first, then demo results and credit burn.
Credits lapse and payments stick, so test inside the trial
“Do I lose credits I paid for?” Yes. Apollo Basic grants 30,000 credits per seat per year, upfront. Credits reset each billing cycle, and leftovers do not carry over. Whatever you leave unspent then is gone, and bought add-ons lapse too.
Extra credits from the slider renew each cycle until you remove them. A slider that keeps billing while you look away earns a calendar reminder.
“Does 30,000 credits mean 30,000 contacts?” Only if every contact is an email. Your whole team draws from one pool. A phone number takes eight credits, so phone lists drain it faster.
“What if it does not fit my team?” Then you stay. Apollo’s terms make every payment final. They also bar cancelling during the term. Yearly billing commits you to 12 months.
The term renews on its own unless you give written notice 30 days ahead. Apollo can also change the fee when a term ends.
Ten Professional seats on a yearly plan run $790 a month.
Monthly billing lets you leave sooner. Basic costs $65 per seat and Professional costs $99. Apollo’s FAQ says you pay month to month and cancel anytime. Each payment still stays final.
If you need money back, skip Apollo. The trial is your test. It gives you most features of the plan you pick.
“Is a 3.2 on Trustpilot a warning?” Partly. Reviewers split into two camps (2026-11-05). On Trustpilot, 641 gave five stars.
Another 498 gave one. Only 60 gave two and 75 gave three. One three-star review dated 2026-10-29 says many emails are out of date. Check data quality on your own target list during the trial.
Five seats cost $245 to $595 a month, and rivals sit close
Take a team of five on yearly billing. Apollo Basic runs $245 a month and Apollo Professional runs $395. Apollo Organization runs $595, with a 3-seat floor and no monthly option. Monthly billing lifts Basic to $325 and Professional to $495.
Credits grow with the plan. Apollo Professional grants 48,000 per seat per year and Apollo Organization 72,000. Apollo Free grants 900, handed out monthly.
Per seat, Apollo Professional runs $79 a month on a yearly plan. Snov.io Pro S runs $74.25 a month, billed yearly. RocketReach Pro runs $75 a month, billed annually.
Do the rivals undercut Apollo here? Barely. Email-led teams pay $79 for Apollo Professional against $74.25 for Snov.io Pro S.
Apollo adds unlimited sequences. Snov.io Pro S includes 5,000 credits. A credit means different things at each vendor. Compare the unit before the dollar.
Sending has a ceiling too. Apollo Basic caps you at 250 emails a day. Apollo Professional sends unlimited emails, under Apollo’s fair use policy. Free accounts connect Gmail only, and paid plans add Microsoft Office or any other provider.
Prices checked 2026-11-05. Every Apollo plan sits in the Apollo pricing breakdown.
Snov.io, Hunter and RocketReach each win on one number
Snov.io Starter is the cheapest paid entry here, at $29.25 a month billed yearly. Against that, you pay $49 per seat on Apollo Basic’s yearly plan. A 7-day trial comes with Snov.io, against 14 days at Apollo. LinkedIn slots cost $69 a month each on top.
Hunter Starter costs $49 a month billed monthly. On monthly billing, Apollo Basic asks $65 per seat. A free Hunter plan gives 50 credits a month, and Starter includes 2,000. Your refund doubt stays, since Hunter’s terms give no refund for any reason.
RocketReach Essentials costs $33 a month, billed annually, under Apollo Basic’s yearly price. Its free account asks for no credit card. Its terms say cancellation takes effect the following term. Read the RocketReach review first.
Pick Apollo over all three when you want sequences and data in one plan. For more tools side by side, the contact data hub lines them up.
Back on day 15 of your trial, the call is simple. The free plan keeps you in at no cost. Teams that send email and plan credits should step up to Apollo Professional. If you need money back, no Apollo plan gives it.
Best if: your team sends outbound email and can plan credits per cycle.
Skip it if: your plan needs a money-back option or a phone-heavy list.
Frequently asked questions
What does Apollo cost for a team of ten?
Ten Apollo Basic seats cost $490 a month billed yearly, or $650 billed monthly. Ten Organization seats cost $1,190 a month, billed yearly only.
Does Apollo have a free plan?
Yes, Apollo Free costs $0 and includes 900 credits per seat per year. Apollo Basic and Professional open with a 14-day trial. Apollo's FAQ says a finished trial can drop you to a free plan.
Can I get a refund from Apollo?
No, Apollo's terms give you no money back on any payment, on any plan. Apollo's FAQ adds that a downgrade earns no refund for unused time. Cancellation lands when your plan term ends.
Do unused Apollo credits roll over?
No, Apollo credits expire when the billing cycle ends, plan credits and add-ons alike. Add-ons keep renewing until you remove them.
How many credits does an Apollo phone number cost?
Apollo's pricing page puts a verified phone number at eight credits. An email takes just one. Phone-heavy prospecting drains a credit pool faster.
Sources
Show all 12 sources
- Trustpilot, : Rating 3.2 on 1,390 reviews, with the star split.
- Reddit r/sales, : At least 100 posts whose title names Apollo.
- Reddit r/coldemail, : At least 84 posts whose title names Apollo, including the busiest ones.
- Reddit r/agency, : At least 2 posts whose title names Apollo.
- Reddit r/CRM, : At least 1 post whose title names Apollo.
- Apollo, : plan details and prices and terms
- Apollo, : terms
- Hunter, : plan details and prices
- Hunter, : terms
- RocketReach, : plan details and prices and terms
- Snov.io, : plan details and prices and terms
- Snov.io, : terms