monday CRM pricing: what a five-seat team pays

monday CRM Standard costs $25 per seat a month. On 2026-11-05, five seats cost $125 a month. On the yearly toggle, the same five seats cost $85. Start your math there.

Basic sits below it at $18 per seat, and Pro above it at $41. Ultimate, once called Enterprise, has no public price. Its page offers “Custom price, tailored to your organization” and sends you to sales.

The seat price is the floor, not the bill. Usage past your balance can bring extra fees.

Subscriptions renew on their own. Fees can change on notice. Rivals such as Zoho CRM and HubSpot cost less for the same five seats.

You may be a small team leaving a spreadsheet. Then Standard is likely your plan. It carries phone apps and a comms hub, which a field team uses daily.

Without mass email or sequences, Standard does the job. Your list must stay under 10,000 contacts. Its workspace, dashboard and automation caps must fit too. If you need HIPAA compliance, only the quote-only tier has it.

Standard bills per seat, and four things push the total higher

Each Standard seat adds one more fee. Three seats cost $75 a month, and ten cost $250. On the yearly toggle, those become $51 and $170.

The vendor says two variables set your price. They are the features you want and your user count. Four things move the total.

• More seats. Plans start at 3 users. Past 40 users, you ask sales for a quote.
• Usage over the balance. If you pass your Usage Balance, monday.com may, “at its sole discretion”, charge additional fees. Its terms give no price list for them.
• Contact limits. A growing list hits a ceiling of 1,000 active contacts and deals on Basic. Each step up raises the ceiling, to 100,000 on Pro.
• Workspace and automation limits. Standard allows 3 workspaces, 5 dashboards and 250 automations a month. Pro allows 15, 50 and 25K.

Prices exclude tax. Your billing country sets the price. The purchase page shows the final figure before you pay.

One Trustpilot reviewer dated 2026-10-22 calls add-ons hidden and expensive. The same review says AI credits are not included, despite the pricing page. That is one reviewer’s claim. The pricing page lists no add-on prices to check it against.

Yearly billing: monday.com shows two discounts, 33% and 18%

monday.com advertises “Yearly SAVE 33%” beside its price toggle. Its own FAQ promises 18%. One vendor names two numbers for one discount.

Trust the per-seat prices on the toggle. Yearly billing brings Basic to $12, Standard to $17 and Pro to $28. Check the checkout before you pay.

Yearly also changes when you pay. The FAQ says payment is one upfront installment. A one-year plan means paying for the year at purchase. Monthly plans get no discount, which is why the vendor recommends yearly.

The terms give you a short refund window, then renew and reprice

Your first free use is a 14-day trial. Nobody asks for a card.

After you pay, the terms let you end a first purchase, but only briefly. You may end it by “providing us a written notice, within 30 days”. Past that, “the Fees are non-refundable and non-cancellable.”

The window covers the initial purchase only. Usage-based fees sit outside it.

The pricing FAQ words it differently. A yearly subscriber who cancels in that window gets a prorated refund.

One Trustpilot reviewer, dated 2026-10-05, asked two days after subscribing. The refund came prorated. Plan on a prorated return, not a full one.

Renewal is on by default. The terms say a subscription “includes an automatic renewal option by default”. On an annual plan, notice must come “no less than 30 days prior to its expiration”. Miss that date and you start another term.

Your price is not locked. The terms say monday.com can “change the Fees at any time, upon notice to Customer”. Its pages give no contract term length. You cannot tell how long a quoted price lasts.

Downgrades follow the same logic. Admins can change plan type and user count at any time. After the refund period, monday.com offers no refunds for downgrades. Seats you drop are cash you do not get back.

Basic suits small lists, Standard small teams, Pro mass email

Price Pro when mass email, sequences or a Standard limit gets in your way.

Basic, $18 per seat monthly. You get 1 workspace, 1 custom dashboard and 1,000 active contacts and deals. You also get 5 columns per board and 20 quotes and invoices a month.

Basic lists AI usage but none of the named agents. A three-seat team with a small list fits here. The contact ceiling is the first limit a growing list hits.

Standard, $25 per seat monthly. It includes Basic, plus a centralized comms hub and iOS and Android apps. You get 15 columns per board and 50 quotes and invoices a month. Pick it for a small team that works from phones.

Standard’s AI tier lists an outreach caller, a lead sourcer and a meeting prep agent. It adds a build-your-own agent option. You also get an AI meeting notetaker and an AI work assistant. A vibe app builder and AI-powered data fields complete the list.

Pro, $41 per seat monthly. It includes Standard, plus mass emails and email sequences. It adds an AI workflow builder. monday.com labels it Most Popular.

If your outreach runs on email, Pro is the first plan with sequences. Five seats cost $205 monthly, or $140 on the yearly toggle.

Ultimate, quote only. It includes Pro, plus advanced permissions, HIPAA compliance and advanced log rules. White-glove migration comes with it.

Contacts and deals become unlimited. If you need HIPAA compliance, no cheaper monday CRM plan covers it.

Zoho CRM and HubSpot cost less at five seats, and Close costs more

Another CRM wins when you do not need what the next monday CRM tier sells. Five seats billed monthly cost this much, with the yearly toggle in brackets.

• $125 ($85): monday CRM Standard.
• $50 ($35): HubSpot Starter Customer Platform, at $10 per seat.
• $55 ($45): Freshsales Growth, at $11 per user.
• $100 ($70): Zoho CRM Standard, at $20 per user.
• $120 ($70): Pipedrive Lite, at $24 per seat.
• $245 ($175): Close Essentials, at $49 per user.

Features differ, so price what you need first.

HubSpot wins if you want the lowest bill. It has a free plan with 2 seats included.

Its terms make payments non-cancelable and non-refundable. HubSpot may also raise fees at renewal, up to its then-current list price. See HubSpot pricing for its own clauses.

Zoho CRM wins if you want a longer escape hatch. It has a free plan covering 3 seats. Its dissatisfaction window runs 45 days, longer than monday.com’s. See Zoho CRM pricing for the rest.

Freshsales Growth is cheap and comes with a 21-day trial. Its terms bar you from cutting users or downgrading mid-term. Pipedrive Lite lands near monday CRM Standard, and its terms call all fees non-refundable. See Pipedrive pricing.

Close costs the most here. Essentials includes 1,000 AI credits per user a month and a 30-day money-back guarantee. Most outbound calls cost about $0.02 a minute on top.

Trustpilot shows 3,447 reviews, and the newest ten are all one star

Trustpilot rates monday.com 2 from 3,447 reviews, as of 2026-11-05. Of those, 2,440 are five-star and 296 are one-star.

Each of the newest ten is one star. Six name customer service or support.

One says a free two-user start became a forced plan a month later. Another says its Vibe apps stopped working. Two others call the product good or fantastic.

For the full verdict, read the monday CRM review.

Start on Standard with the trial, and price Zoho CRM before you pay

Run the trial on Standard. Price Zoho CRM and HubSpot against it, and check which yearly discount checkout shows.