MailerLite review: a fit for small newsletters, not the lowest price

MailerLite’s pricing page opens with a promise. Every paid plan gets the full feature set. You pay only for a bigger list or more sending.

Then the comparison table lists Comfort at 50 automations and 10 forms. Power lists both as unlimited.

So which is it?

Comfort’s caps decide when Power is worth buying

Both claims hold. Every paid plan carries the features. The caps ration how many you switch on.

MailerLite Free allows 3 automations, 3 active forms, 1 website and 2 seats. Comfort allows 50 automations, 10 forms, 10 sites, 5 digital products and 3 seats. On Power, automations, forms, sites, seats and emails are all unlimited (pricing page, 2026-11-05).

Will you hit 50 automations? If you run one newsletter and a welcome series, you sit far below that.

Run several lists with their own flows and the cap comes sooner. Then Power is your plan. It costs $25 a month billed monthly for 500 subscribers, or $22.50 billed yearly.

At 500 subscribers, Comfort costs more than Brevo Starter and Constant Contact Lite

Line up the entry plans for 500 people. On monthly billing, Comfort runs $12 against Brevo Starter’s $9.00.

Billed yearly, Comfort costs $10.80 a month against Brevo Starter’s $8.08. Both cover 500 contacts and 5,000 emails.

Constant Contact Lite costs $10.20 a month billed annually. Its price depends on your contacts and sends. Each send over the allowance costs $0.002.

Comfort suits small newsletters needing three seats, at $10.80 yearly against Brevo Starter’s $8.08.

Does MailerLite’s own price move too? Yes. MailerLite quotes 500 subscribers by default, and the price rises with the slider.

One-star reviews, a thin refund and auto-upgrades each have a size

Can your account vanish? Two of the ten newest Trustpilot reviews describe an account paused or terminated. Both are dated 2026-11-03. One reviewer links it to a large list import, charged at a higher tier.

Overall, MailerLite averages 4.1 stars across 3,403 reviews (checked 2026-11-05). Of those, 2,737 give five stars and 513 give one star.

Seven of the ten newest mention help from support. Plan a big import? Run it inside the 14-day trial, which needs no credit card.

Can you get a refund? Only if you ask within 30 days of paying last. The terms add “sole discretion”, the legal way of saying “ask nicely”. A paid year comes back by right only when MailerLite ends service without cause.

Is Brevo cheaper? Yes. Pick Comfort and you accept a higher bill for the same 5,000 emails.

Will the price stay put? Plans renew automatically, and you cancel on the Plan and Billing page. A price change reaches you by email at least 14 calendar days ahead.

Pass Comfort’s 500 subscribers or 5,000 monthly emails and MailerLite moves you up a tier. It bills that tier too, so budget for a bigger list.

Brevo, Constant Contact and Mailchimp each beat it on one trait

Brevo wins on entry price. Brevo Starter costs $9.00 a month against $12 for MailerLite Comfort. The catch is the term.

Brevo’s terms are non-cancellable before your subscription ends. They refund no prepaid or unused fees. If price at 500 contacts decides it, read the Brevo pricing first.

Constant Contact wins on the refund. Within 30 days of signing up, Constant Contact Lite refunds you in full.

MailerLite’s 30 days run from your last transaction. The call stays its own. If you want the cleaner refund, see the Constant Contact review.

Mailchimp wins on guarantee length. It offers a 60-day money-back guarantee on an annual paid plan. Mailchimp Essentials starts at $13 a month for 12 months.

Monthly Mailchimp plans get no refund at all. If you will pay annually, see the Mailchimp review.

So the banner holds. Comfort gives you every feature until a cap bites, and Power lifts the caps. A small list that wants three seats pays a little more here than at Brevo. If you want a firmer refund, look at Constant Contact or Mailchimp.

Best if: you email a few hundred people and want to start at $0.

Skip it if: a firm refund or the cheapest 500-contact plan matters most.